FAQs

Shipping/Pick-ups: LOCAL PICKUP ONLY. This launch will be done via our New York Strangers hosted event, New York Mini on July 20-21, 2024! An email will be sent for further information regarding pick-up dates and location details (in NYC) after you place your order. Can’t pick up your order? Leave another contact who will be picking up for you, and their phone and email in your order notes!

Free sticker promotion: One sticker per shirt order will be given when you pickup at the table for your online order. Please note that colors will be chosen randomly and we cannot accommodate specific color requests! The promotion will end at the same time as the closing date for the pre-orders, June 26th.

Stock: Missed the launch dates for gear? Extras (and stickers) will be sold at the events, but stock will be limited and prices will be higher so pre-order now if you can!

Bulk orders: Sorry, we will not be having any bundle discounts this year.

Exchange/Return Policy: All sales are final!

Sizing: Unisex sizing for products. Please see sizing charts on the individual product page.

Shop Closing Date: We are closing orders for the NY Mini shirt on June 26th!

Releases: We will be launching different merch later down the line. Follow our Instagram to be notified!

Questions? Send an email to scheung@nystrangers.org and we’ll get back to you.